Understanding the differences between giving factual information, general advice, and scaled personal advice is critical for all financial services providers. This self-paced online course equips you with the skills and knowledge needed to stay compliant with ASIC’s regulatory expectations under RG 244, and empowers you to confidently support clients with varying advice needs.

This course is ideal for professionals working in financial planning, credit assistance, mortgage broking, or superannuation advice roles who want to refine their understanding of Tier 1 financial product advice requirements.

Learning objectives

By the end of this course, learners will be able to:

• Define the key differences between information, general advice, and personal (including scaled) advice
• Identify the legal and compliance requirements under RG 244 and the Corporations Act
• Describe scenarios where scaled advice may be appropriate and compliant
• Develop client engagement models that distinguish clearly between advice types
• Evaluate organisational processes for risk exposure when delivering various forms of advice
• Formulate communication strategies that meet best-interest obligations while maintaining efficiency in scaled advice delivery

Course modules

1. Understanding the advice spectrum
   • Definitions and obligations
   • Information vs. advice
   • Overview of general and personal advice
2. General advice – scope and risks
   • The general advice warning
   • Limitations and common pitfalls
   • Use cases in practice
3. Scaled advice: Personalised, yet limited
   • What makes advice ‘scaled’
   • ASIC’s stance and RG 244 requirements
   • Tools and templates to structure compliant scaled advice
4. Practical applications and case studies
   • Interactive scenarios
   • Advice boundary tests
   • Industry examples and regulatory decisions

Who should enrol?

• Financial planners and advisers
• Credit licensees and representatives
• Mortgage brokers
• Superannuation advisers
• Compliance officers
• New entrants to the financial services industry

Regulatory alignment

This course is developed in accordance with:

• ASIC Regulatory Guide 244 (Giving Information, General Advice and Scaled Advice)
• Corporations Act 2001 – specifically Chapter 7 on financial services

Certificate of completion

Receive a downloadable, verifiable certificate upon completion — ideal for Continuing Professional Development (CPD) requirements and internal compliance records.

Enrol Now

👉 Enrol today to build confidence in compliant advice delivery and improve client outcomes.