Description
Reflective practice is a powerful tool that supports continuous professional development, improved decision-making, and stronger client relationships. In today’s dynamic financial services industry, simply having technical skills isn’t enough—professionals must also develop self-awareness, emotional intelligence, and the ability to learn from experience. This course introduces finance professionals to the concept and practical application of reflective practice, equipping them to review their actions, analyse outcomes, and make informed improvements for the future.
Through structured learning and real-world scenarios, learners will explore the core principles of reflective practice, understand its role in enhancing performance, and develop the confidence to implement reflective techniques in daily decision-making. Whether you’re a mortgage broker, financial planner, accountant or lender, this course will help you refine your client approach, strengthen your judgement, and foster a mindset of continuous growth.
With reflective practice, finance professionals can build resilience, adapt to change, and lead with purpose—enhancing both personal effectiveness and organisational outcomes.
🧠 Learning Objectives
By the end of this course, you will be able to:- Define the concept of reflective practice and explain its importance in the financial services industry.
- Analyse past professional experiences to identify areas for improvement and growth.
- Apply key methods of reflective practice to enhance client relationships and decision-making.
- Evaluate personal behaviours and emotional responses to improve communication and performance.
👥 Audience – Who Should Take This Course?
This course is ideal for:- Mortgage Brokers
- Financial Planners
- Accountants and Bookkeepers
- Lending Officers and Finance Managers
- Professionals seeking personal and professional growth in the financial services sector
🧾 Topics Covered
- Introduction to Reflective Practice
- What is Reflection?
- Why Engage in Reflective Practice?
- Key Methods of Reflective Practice
- Developing Reflective Practice